Protect Environmental Denver, CO

4.9
Based on 40 reviews
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Proudly serving Denver and surrounding areas

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Office Information

Colorado Director of Operations

Dawn Goard

Expert Radon and Vapor Intrusion Services in Denver, CO

Explore our service offerings for both residential and commercial properties.

Radon Testing
Radon Mitigation
Mitigation System Maintenance
Crawl Space Encapsulation
Water Testing
Sump Pump Replacement
New Construction
Radon Testing
Radon Mitigation
Radon Mitigation OM&M
Sump Pump Installation
Vapor Intrusion Mitigation
Vapor Intrusion Mitigation OM&M
New Construction Installation & Oversight
New Construction Design

The Protect Promise

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Expert Service

We maintain a proven track record for challenging the status quo to deliver the most efficient, effective, and economical products and services for our clients’ peace of mind.

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Trusted Professionals

Our customer-focused model drives us to anticipate and accommodate your needs, making us a valuable partner in protecting any home or project.

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Peace of Mind Protection

Your peace of mind remains our top priority from the beginning of the project through completion and beyond with an effective ongoing maintenance and management partnership to keep your indoor environment safe.

Protect Environmental Customer Reviews | Denver, CO

I just recently got a radon system put in my new house and had an amazing experience. We had so many random life things pop up and had to reschedule what felt like 5 times and Jennifer was extremely responsive and helpful. She also was super knowledgeable in answering any questions I had.Karl installed the system for us and was amazing. He was super informative, kind and was able to make it all work even though it was kind of a difficult installation with the room he was working with. Loved that he asked my input on where and how we wanted the system to look on the side of the house and overall was an absolute pleasure to work with.
Brooke F.
Brooke F.
18:18 16 Jan 23
Kevin did a phenomenal job with our install. I wouldn't hesitate to recommend Ace Radon to friends and family.
Nick
Nick
21:37 04 Jan 23
The entire team at ACE Radon is absolutely outstanding!We received high results from our home inspection (28pCi/L) and were really worried about mitigation. Our account manager Jennifer got a technician out within 48 hours to do a proper inspection in order to start a plan for mitigation and allow us to feel better about moving forward with the property. Her plan included a thorough and detailed approach, and from start to finish she was available via email and phone to answer all of our questions. She took full accountability when there was a scheduling hiccup and worked to ensure that the re-schedule happened the next day. Can’t ask for better customer service than that.Andrew, our technician, was extremely knowledgable, capable, and thorough with how he installed the mitigation system. He went above and beyond and educated us on the different components and why he made the choices he made. He sealed all of the cracks in an entire basement and to be honest, it looks much better than it did before. The work was impeccable.Finally, Brian was prompt to drop off and pick up the post-mitigation tests. We decided to do 3 tests throughout the house - and they all came back < 1pCi/L!!! I will repeat that last part - less than one!!! I received a prompt call from Jennifer to discuss the great news and follow up on next steps to ensure the numbers continue to stay low.I would highly recommend working with ACE Radon - they stand by their work and put their customers first.
Matt V
Matt V
01:33 15 Dec 22
The ACE team - Stacey & Karl - were excellent with completing the radon mitigation in our new home. Scheduling was convenient, the work was done neatly and quickly, and Karl explained everything very clearly. Highly recommend!
Nicole M.
Nicole M.
21:53 12 Dec 22
Wonderful experience. Scheduling, installation, payment, etc. were very easy. My specialist (Karl) is licensed appropriately by the state. Karl went above and beyond, and was happy to fill me in on the process of placing and installing the mitigation system. Thanks!
Isaac R.
Isaac R.
19:02 10 Dec 22
Very pleased with the service I received from Stacey and Karl at Ace Radon. Will definitely use them again.
Sharon S.
Sharon S.
19:17 07 Dec 22
I highly recommend working with Stacey Wacholz and Karl at Ace Radon. Stacey was very helpful to coordinate our quote and schedule our appointment, and Karl met us promptly at our appointment time and did a great job installing our Radon fan/mitigation system. Karl was very good to explaining the work he was doing, how the system worked, and what follow up steps we needed to take to test and maintain the system (oh and did I mentioned he did all the work in a snow storm). Wonderful customer service and a great team!
John D.
John D.
00:16 30 Nov 22
A friend of mine used ACE Radon and had a great experience so she recommended them to me. I’m glad I took her recommendation! Great experience from start to finish. Danielle and Andrew were absolutely amazing to work with. If you are looking to install a radon system I highly recommend ACE!
Dana C.
Dana C.
22:41 03 Nov 22
I just had a radon mitigation system installed by Ace. Danielle was great to work with on the quoting & scheduling process. Brian came out and explained where they would install, and took time to make sure I was completely comfortable with everything. And Kevin, the installer, was the star. He called me on his way, showed up on time, and paid every attention to detail. He did a great job putting the system up and communicating with me how the system worked. I think the price was very competitive, it looks good, and I highly recommend Ace and this team.
Joan C.
Joan C.
17:37 03 Nov 22
We had to put in a mitigations system when selling our home.Jennifer was great to work with, she was able to get us scheduled at the last minute due to some time constraints, she was very professional to work with.. our tech karl, had to get creative to make our system fit within the footprint of our home, he did a fantastic job, was patient during the process, and it looks great (some do not). Thank you to Ace Radon, have already passed your name along! Mark L.
Mark L.
Mark L.
19:06 24 Oct 22
This team is awesome! Brian and Jennifer have been so helpful with the installation and upkeep of our radon system. They reduced our quite high radon levels to nearly zero. Thank you!!
Kurt D
Kurt D
03:46 22 Oct 22
Quick and efficient! Danielle and Karl were easy to work with, were able to come out quickly, and job well done. I also SUPER enjoyed that Karl was polite, mess free, and the system was installed quicker than I thought it would be. I would recommend Ace Radon!
Alycia W.
Alycia W.
22:40 21 Oct 22
My basement was finished several months ago and I decided that I had better get the radon levels tested. Also, the fan with the existing radon mitigation system was very loud. I called Ace and spoke with Stacey, who guided me through the process. She was very knowledgeable and able to answer all my questions. Within a week, the technician was out and set up a testing device and replaced the noisy fan. The technician, Brian, could not have been more helpful and professional. Best of all, the testing device generated a detailed report that revealed my system was working effectively. Ace is a well run company and excels in the areas of customer service and skilled employees. I strongly recommend Ace!
Troy E.
Troy E.
19:25 04 Oct 22
Karl was very helpful and efficient technician. Stacy, my advocate was communicative, accommodating and understanding. Over great work in a very efficient manner. Would recommend.
Sam M.
Sam M.
22:04 08 Sep 22
I had a great experience working with Ace Radon for a new mitigation project at my home. Doug did my installation and was meticulous about troubleshooting and making sure I was happy with the final result. Working with Stacey and Brian was a pleasure as well. Highly recommended!
Julian A.
Julian A.
16:31 12 Jul 22
I highly recommend Ace Radon for any radon-related service. The strength of Ace Radon is not only in its extremely professional, highly skilled and knowledgeable team, but also in its unparalleled client service! Danielle took the time to educate me regarding the process of installing a radon mitigation system. She even had credible competitive market intel that she shared so that I won't get taken advantaged of. I appreciated her effort to protect my interest, even though I was already resigned and decided to go with Ace Radon! Danielle takes the extra mile to deliver the highest level of client experience which was also supported by the excellent work that was conducted by the technician. In addition, Danielle made every effort to get us scheduled in two days after my initial contact with Ace Radon. Their warranty is also the most impressive in the industry!
Maribeth F.
Maribeth F.
15:34 24 Jun 22
ACE Radon was an absolute pleasure to work with. Danielle and Karl were both friendly and professional. They educated me on radon…something I previously knew nothing about…and worked with me to get my house properly mitigated. I would highly recommend them!
Marcy U.
Marcy U.
22:04 23 Jun 22
Danielle and Karl were amazing to work with! Danielle was upfront and explained the options before service and Karl was amazingly thorough and also took the time to review every step of the radon mitigation and sealing of our unfinished areas. Thanks to you both!
Kara E.
Kara E.
20:36 20 May 22
It was an absolute pleasure teaming up with ACE Radon. They are very reasonably priced and do a thorough job. Was especially great teaming up with Jennifer and Andrew. Would recommend to anyone
Jeremy B.
Jeremy B.
03:01 20 May 22
Jennifer and Andrew both were great to work with. They were able to help a seller of mine fix a radon issue. Jennifer was prompt and communicative and Andrew did a great job correcting the issue. Highly recommend them. Thanks!
Kollin S.
Kollin S.
14:26 18 May 22
Easy to work with, did a great job mitigating our Radon
Patrick G.
Patrick G.
03:55 10 May 22
Kevin Thompson (no relation) was friendly, knowledgeable and interested in our questions about placement of the radon pipe for the mitigation. My husband and I were both impressed with Kevin and the system that he installed. I would recommend ACE Radon to anyone needing Radon Mitigation.
Jean T.
Jean T.
22:21 18 Apr 22
Jessica O.
Jessica O.
03:35 16 Apr 22
Chose this place for the reviews - Andrew was fantastic. Answered all my questions, super great attitude, and even cleaned up my garage cleaner than he found it! Thanks Andrew!
Chris C.
Chris C.
20:47 09 Apr 22
I recently purchased a home in the Evergreen area that didn't have any radon mitigation in place. The team at ACE Radon came out and installed a good system in a day, working in two crawl spaces and installing the fan in an out-of-the-way area. They left me with some extra materials to make any patches I might need in the future. Their tech was very polite and cleaned up after himself. Jennifer, my customer advocate, was very helpful with coordination, and quickly answered my questions via email. I would recommend you call ACE Radon if you need a radon mitigation system.
Jonathon F.
Jonathon F.
02:06 16 Mar 22
ACE did a great job installing our radon mitigation system! Jennifer was very friendly and responsive to my request for a quote and in setting up dates and times for an estimate and the actual installation.Our technician, Andrew, was amazing! He arrived on time and was extremely efficient and attentive to his work. The job took about 8 hours, but we live in a 3-story home and it was 10 degrees outside all day so I was actually impressed with his timing. Andrew was also very kind and informative. My dad, who likes to hover when technicians are at the house, chatted with him and watched him install the system for a few hours and he did not seem bothered or phased by his presence. He cleaned up after himself, explained everything to me upon finishing the job, and even asked if I wanted to go inspect the system while he was still there. You don't meet too many genuinely nice people like him! We would absolutely recommend him and ACE to anyone. Such a great team!
Marissa L.
Marissa L.
18:03 24 Feb 22
Amazing service. From Jennifer to Brian to the person who installed the system. I had some issues after the installation (not their fault) and they came twice to see and fix the problem. I am very thankful to them. I would recommend them 100% and I am for sure calling them when I need something else.
Hector P.
Hector P.
21:32 08 Feb 22
Elizabeth R.
Elizabeth R.
23:00 07 Feb 22
Best service in the 25 years we've lived here, bar none. Everyone has to call for help sometime - plumber, electrician, radon install, etc. By far, the best experience I've had with anyone, ever. Very informative, told us what was going to be done ahead of time. We had some questions, they answered them clearly. We asked for a couple changes, no problem. They adjusted the install based on our situation (clay soil needed a larger motor - no cost change). We had an electrical fluke and they took care of it, no charge again. Even asked us if we wanted to pick the electrician. We've had some floor work so they added an extra "post" test to make sure radon levels are safe across the house. Again, no charge. What a wonderful experience. The. Best. Ever.
Matt M.
Matt M.
22:59 26 Jan 22
We had Doug from ACE Radon come out to our home to fix another company's poor job of crawl space sealing (the plastic kept coming away from the wall). He was able to fix their mistakes quickly, efficiently, and professionally. ACE Radon's work is still holding strong and they'll get my business in the future.
Adam E.
Adam E.
18:47 25 Jan 22
Dealing with Ace Radon pleasant and smooth from the get go. My consumer advocate was Ms. Leigh Ann Schieffer. She was professional, courteous, and very knowledgeable. I will definitely recommend Ace Radon to anyone shopping for a radon mitigation system. Excellent job and good prices.
Mario L.
Mario L.
01:25 21 Jan 22
I've used ACE twice with two different homes and they've been fantastic. Based on my first experience I figured my second experience would be a piece of cake, and it was. From start to finish Danielle's communication was outstanding. Andrew (our installer) was also fantastic.We had a slightly odd configuration and he let Danielle and I know that work might bleed into the next day. Danielle, immediately, made sure someone else was at our house to work with Andrew and they completed the work in the same day.Also, if you need proof that these systems work see the attachment (taken with my EcoQube continuous monitor). The difference is immediate.If you need radon mitigation look no further than Danielle, Andrew, and the ACE Radon team.
Bryan G.
Bryan G.
22:34 12 Jan 22
We just recently purchased a new home and part of the inspection required some radon mitigation. The Ace Team was incredibly easy to work with! Danielle was so amazing and responsive to work with on providing a great quote and setting up a time to have a service member come out.Nick was top notch as we knew nothing about radon mitigation. Took his time to install it correctly based off our homes needs and was able to explain everything in simple mans terms about the installation and next steps with radon follow up testing and what to expect if we ran into any issues.100% would recommend this company to any other homeowners in need! Thank you!
Katelyn S.
Katelyn S.
23:19 06 Jan 22
Stacey provided a quick, reasonable quote and answered any questions that I had. Karl came out the next morning and installed the system. He spent all day making sure everything was perfect. He provided his advice and guided me along the best course of action. By the end of the day we had a whisper quiet system installed and Karl had provided me with all the info I needed. Would definitely recommend ACE Radon, and you'd be lucky if Karl H. is assigned to your job.26Dec2021 Update: Our system started filling with water and the fan off the exhaust stack. ACE Radon had a technician out within an hour and corrected the issue and installed a system to mitigate the issue if water begins to build up again. All covered under warranty. This company stands up as a company willing to back their work.
Corey A.
Corey A.
19:05 27 Dec 21
I spoke with Leigh Ann first about our home, built in 1963.We made a plan and had an installer, Doug, out in about a week. Doug was extremely nice, and was able to do everything as Leigh Ann and I had planned. He consulted us about options every step of the way, and did a great job. A good experience from start to finish.
Steve E.
Steve E.
21:19 20 Dec 21
Everything was positive with experience with Ace Radon. My neighbor recommended . First contact with Leigh, Brian came out and gave estimate , then scheduled installation within 2 weeks. Technician that came out was very professional. Explained everything , and cleaned up after he was done. All done in about 7 hours including sealing of sump pump.Cost was very reasonable.Overall it was a painless experience. Would recommend anytime.
Jorush S.
Jorush S.
21:53 15 Dec 21
The installation was a great experience. Both the office and field staff were professional and knowledgeable. They were able to complete the installation in one day and it looks great.
Trent W.
Trent W.
04:01 09 Dec 21
ACE came very highly recommended by a friend and neighbor and they were spot on. I had a speedy and straightforward quote from Leigh Ann based on recent real estate images and county records. Leigh Ann ran through all the options and functions and was hysterical and fun to work with. Andrew installed the system a couple days later (great turnaround!) and was also great to work with as we sorted where the system would go and how it would function. Both were very thorough and eager to ensure my satisfaction. Thanks, ACE!
j R.
j R.
14:23 30 Nov 21
From my first phone call speaking with Danielle, to scheduling my work, to meeting the owner, Jeff, and then the prompt and very professional installation done by Brendon, I couldn't be more complimentary! Scheduling was very easy with Danielle and being able to get my home mitigated within ONE day of my request was amazing. When Brendon arrived, (right on time) he explained what he was going to do very thoroughly. Jeff, the owner, showed up shortly and we had a very nice conversation. Brendon completed the work quickly, cleaned up, and explained what he had done and how the system worked. I will recommend ACE Radon to any of my friends and neighbors if they need this kind of work done. Great experience and a locally owned company.KUDOS!
Steve S.
Steve S.
19:22 19 Nov 21
I just had a radon mitigation system installed through ACE done on October 22nd 2021.The system itself is fine and will do what it’s supposed to do. I didn’t see them install it as I was out of town during the time.My only big complaint is I asked for it to be on one side of the house and specified why, and it was noted on the paperwork(as I was told at least). But, when I came back it was probably in the the worst place any one would want it. Directly on the patio. And right behind the gazebo, an inch or 2 away…For the future and in hopes to help your company maintain good standing and keep the high review rating you guys have.If there was any confusion on placement. from a customer service perspective I am sure the customer would love a call , and wouldn’t mind helping to clarify. Especially on something so permanent.Other than that, my experiences with Danielle were amazing she’s an extremely nice person and was very helpful, and informative!
Sean M.
Sean M.
02:24 30 Oct 21
Would really recommend. Karl and Danielle were great to work with. thanks again
George P.
George P.
15:23 12 Oct 21
Matthew S.
Matthew S.
03:11 08 Oct 21
Great experience all around. When buying our home, high levels of radon were detected. Our inspector referred us to Ace Radon. When I called, Jennifer was very knowledgeable and asked numerous questions to better understand our property, then quoted a price based on my description and measurements. After we closed on the home, Nick arrived right on time on the scheduled day and assessed the project, making some adjustments, which reduced the quoted price. He knew what he was doing and explained it prior to the installation so that I was comfortable with what he would do. After the installation was complete, Nick explained thoroughly what he had done and why.Both Jennifer and Nick were professional, courteous and responsive to any questions I had. I would highly recommend Ace Radon if a system is needed for your home.
Steve H.
Steve H.
12:21 12 Sep 21
From the initial conversation with Danielle, to the consultant Brian coming out, and the installation by Nick the experience was great! Danielle took the time to understand our need for radon mitigation in our new home and was very flexible with the schedule. Brian took a lot of time helping us decide on the best source for mitigation considering my basement is finished! Nick arrived early, was pleasant and professional and really did a great job. We are repeat customers and have nothing but great service with Ace!!
Scott T
Scott T
20:34 02 Sep 21
Ace Radon did our radon remediation last week in Breckenridge Colorado. Over the last six months we had 3 other local companies quote on the job. Glad I went with Ace Radon. Ace Radon did the best job in examing my home and how to do the remedation. Their certifed radon person (Karl) did a great job on the installation.
Donn S.
Donn S.
18:08 11 Aug 21
Karl and Danielle are did very well, thanks for their help!
Jiayi X.
Jiayi X.
21:13 28 Jul 21
I had a sump pump and radon system installed by Ace Radon. The sump pump was not adequately installed and it pushed water up onto the basement floor instead of out of the house.They came back to fix the installation and committed to covering the cost of the clean-up. We are now 4 months post-work and they have not paid the invoice of the company that cleaned up the water damage. Would not recommend.
Ryan M.
Ryan M.
19:43 16 Jul 21
Karl the installer and Leigh Ann the estimator/scheduler were fantastic to work with and the 25 year warranty is awesome!
Marissa W
Marissa W
16:43 26 Jun 21
Jennifer R.
Jennifer R.
20:20 05 Jun 21
Fast, communicative and reasonably priced.
Erin E.
Erin E.
15:59 25 May 21
I had radon mitigation done in Oct. 2020. From Brian, Doug and Jennifer they were all great. Very professional. If I had a question they got back to me right away. I would highly recommend this company.
Mike
Mike
16:50 08 May 21
From quote to scheduling to installation, this company is full of professionals. The pricing is good and the installation was excellent (thank you Karl). Thank you ACE!
Yoil M.
Yoil M.
19:38 05 May 21
Very knowledgeable staff, Jennifer is excellent at explaining the process and with all follow up along the way. The installer of the radon system is truly professional and did an amazing job. We are very satisfied with this company; Very straight forward, thorough explanation, not rushed, and very high quality work. (Tip: For the Radon test I'd recommend sending the necessary tests via Fedex, upon using Fedex 3 day shipping for the follow up test it arrived fast and the Radon test results were received a lot faster) If using USPS it may be better to send the completed test result via Priority shipping options instead of just dropping it in the mail for faster delivery. Thank You
Ben T
Ben T
22:21 29 Apr 21
Responsive, knowledgeable, and professional. Our job was completed on time and exceeded our expectations. We'll work with ACE for every future air-quality need.
Daniel K.
Daniel K.
18:10 26 Apr 21
If you need radon mitigation services, run, don't walk to ACE Radon. They are a fantastic company -- professionalism, expertise, and customer service are top notch. I hired ACE to come and inspect a recently installed system from another vendor. From Stacey managing the office, not to mention Brian doing pre-sales work, and to Karl doing the onsite install, the ACE team took great care of me and my property. They helped where the other vendor came up short. The price was right but I tell you what readers, I'd pay a premium just for the peace of mind and the quality customer service of ACE. If I would have went with them first, it would have been done right and the first time. Thanks to ACE for everything you do!
Chris W
Chris W
01:44 20 Apr 21
Ace Radon is thorough and professional. The quality of work is excellent and it is apparent that the installers take pride in their profession. Every person I spoke with at the company was kind, helpful and knowledge. Overall, an A+ experience! I highly recommend Ace Radon—they are the only company I trust for future radon mitigation needs.
JL B.
JL B.
22:19 11 Apr 21
What a great experience we had with Ace Radon!!! Doug (our installer) was excellent and Danielle (our customer service advocate) was extremely helpful and professional but also hilarious, and made the whole experience quite fun and painless. Give them a call!
Scott C.
Scott C.
04:12 09 Apr 21
Instant results after installation!I recently discovered we had high levels of radon in our house, see the images for the readings. I called Ace on the recommendation from other people in the neighborhood and I was not disappointed. Reasonably priced, and good quality work!
Angel C.
Angel C.
23:18 19 Mar 21
Danielle was Awesome! My new best friend. She knows her business and strives to provide the best possible outcome for ALL involved. As a seasoned Realtor, I was impressed. I will be using Ace again and certainly Danielle!
Paul L.
Paul L.
18:39 19 Mar 21
ACE is top notch. From the initial home visit, getting the work lined up, and the installation, they work great as a team, communicate well, and leave your home in great shape. ACE answers questions, explains the process, and provides background on the different aspects of installation. Especially impressed with Leigh Ann, and the installer Brian.
Jim K.
Jim K.
21:53 09 Mar 21
Jennifer was quick to respond to my inquiry about having a radon mitigation system installed. She was also kind and professional as she guided me through their process, set clear expectations and answered all of my questions. Jesse came out to assess our situation and was able to install the system the same day! Happy to have such a reliable, knowledgeable group as a part of this process. I would highly recommend to any homeowner concerned about radon in their home.
Randy T.
Randy T.
13:54 09 Mar 21
I am beyond impressed with Ace’s customer service and professionalism! I learned so much about radon mitigation from the installer, Karl! This company takes the time to make sure radon is mitigated properly because they care about people’s health and safety. Even though the expense may be slightly higher with Ace, it is worth every penny!
Leigh Fodor, R.
Leigh Fodor, R.
00:48 20 Feb 21
Ace was an amazing company to work with. Karl was incredibly professional. He spent time educating me on how the new Radon system works and what to expect. The space where Karl installed the equipment was left cleaner than when he arrived. The quote from Ace was reasonable and their customer service was great. If you need a Radon system installed in your home, I highly recommend ACE.
Patrick O.
Patrick O.
03:29 10 Feb 21
Karl and Travis came on site to install our system and did a great job. They were very professional, informative and friendly. They made sure we knew what they were doing it and why they were doing it. Thanks Karl and Travis!
Alex C.
Alex C.
19:46 15 Jan 21
Danielle at Ace Radon responded to my online inquiry quickly and followed up with a phone call. During our conversation, she suggested having Brian come out to give an accurate assessment of our home and what services were needed. Brian was thorough and knowledgable and had been with Ace for 10 years, it was evident he knew what needed to be done. Danielle was quick with the follow-up estimate; the price sounded fair as it was in the range that my realtor told me to expect for a radon mitigation system. Jesse showed up within a few minutes of the scheduled appointment time which was a pleasant surprise with the overnight snow. He answered all my questions and reviewed the system with us, the job looks good - he is also a carpender and made the system look as good as it could. I would recommend all three people that I interacted with. Plus they back up the motor with a 5 year warranty and 25 year workmanship warranty. Side note - I had an appointment with another company as well to compare prices and service but they didn’t show up or even call.
Steve
Steve
21:17 29 Dec 20
Excellent service and quality and even better people! We discovered a problem with elevated radon levels in our basement. Called several companies and quickly chose ACE Radon due to their prompt and professional reply. Jennifer scheduled Nick to come out and install a mitigation system and he did so flawlessly in about 1/2 a day. If you have a Radon issue, don't ignore it and call Ace Radon. They will not disappoint!
James M.
James M.
17:31 23 Dec 20
My experience with ACE Radon has been positive, two installations in five years. ACE Radon installed the radon system in my previous house, so I called them again. This installation was completed in September, 2020. Their quote was not the cheapest, but the variance is about $100. I like their warranty; a company has to stay in business so that the warranty is meaningful to homeowners.Nick did a rather complex installation routing the system through the garage attic. He is a very knowledgeable and experienced installer. He patiently answered my various questions about the installation and did the final walkthrough with me explaining the installation steps and where he drilled the holes and how he patched the openings on the exterior. a very nice person. Before the installation, an estimator (Steve or Chris) did a site visit and examined for potential routes for the pipes. He was very thorough and experienced. Stacey in the office is wonderful, very patient. She discussed installation options with me and provided helpful insights given the house layout and the aesthetical need.My experience is that ACE Radon highly values its customer satisfaction. They have been in business for a long time so I feel more comfortable having them drill holes on the siding.
Annie Y.
Annie Y.
01:38 05 Nov 20
We've had ACE come out and instal mitigation systems in three houses now. They are always professional and do a great job. At one of the houses, the radon level was at 30 when we purchased, so the mitigation system was installed first thing. The level immediately dropped to less and 2. For our latest install, Jeff came out personally to the property and gave recommendations for reducing the level without a pricey install. We had someone moving into the basement, so we went ahead with the install anyway just to be sure, but we really appreciate when a business owner doesn't want to just do the job and take the money even when he feels it may be unnecessary. So, we are really happy with ACE and we recommend them highly!
Valerie S.
Valerie S.
17:40 30 Oct 20
1st) Ace Successfully reduced our radon levels! Thanks!2nd) Our Install was a little "non-standard" and because they used the Radon-Away brand of Fans we ended up with a terrible vibration in our bedroom, they moved the system (at their cost) and that helped but I believe as long as they install Radon-Away Fans in locations that are noise sensitive (vibration induced noise) this will be an issue for some customers.They did go out of their way in an attempt to correct the vibration induced noise and I stopped asking them to improve the system but 5 months later we still have noise issues and I'm not convinced that Ace has the expertise to solve this type of a problem.Maybe their is no "low vibration" Radon Fan on the market, but I feel that some company somewhere has addressed this type of issue.I gave them 3 stars as they seemed to have done their best.
Mike R.
Mike R.
22:44 29 Oct 20
Jennifer Rowley was absolutely great to work with, even with my several questions after the initial estimate. Price was very reasonable and the final work was well worth it. Nick Medina is a top worker. We had to make a few adjustments and his suggestions were excellent. The work, clean up and final product was better that expected. I was highly impressed with the whole operation. Highly recommend Ace Radon, Jennifer and Nick for anyone looking for a quality job.
Robert C.
Robert C.
17:31 26 Oct 20
We just moved to Colorado area and began our search for our new home about 3 months ago. Hearing that there are some concerns in living here like something called Radon gas was completely new to me, but still in my mind I assumed this will not be a concern for us because we are looking at newer homes. Well we found our perfect dream home that was only 2 years old. Radon gas does not discriminate. To our surprise upon inspection it was noted that we had some radon concerns. I immediately panicked. I called 3 different radon mitigation companies to help educate myself and try to determine what financially I would be responsible for. The second I communicate with Leighanne my panic began to subside. She was so clear and educating about this unknown gas that was discovered to be a concern in my new dream home. She spent more time educating me and explaining the mitigation process than trying to just sell the services for Ace Radon. It was obvious she know the science behind this and what was needed to eliminate the concern. She know I was communicating with other companies because I was completely up front about that and at no time did she speak negatively about the other companies only focusing on what Ace could do for me. I had read that in many situations companies gave a quote over the phone only to have to add additional work on site causing more of an expense. Leighanne understood my need to feel financially at ease so strongly suggested an on site bid for the work with no obligations. Brian did that and explained clearly the work to be completed. Living in Parker we are required to have specific electrical work with a licensed electrical contractor. Another mitigation company told me to not worry about that that they would be able to complete the work so to save the expense. Whether or not the company could complete all the work was not in question, but it is required where I live for the work to be permitted and completed with a license electrician. Ace never tried to sell their service by undercutting that requirement. They were protecting me and my investment if I chose to sell later. I appreciate that. Leighanne gave me a list of several electrician for us to contact to make that decision or we could find our own. Joe from Ace was our technician and I could not speak more positively about him and how he represented Ace Radon. He was on time and very professional. He was so respectful about being in my home and staying masked in this time of the specific protocols dealing with covid. He worked hard and clean. His quality of craftsmanship was impeccable. My husband is very Meticulous so almost always has to follow up cleaning the work done by many different trades. With Joe that was not needed. He worked great with the electrician upon his arrival to complete his portion of the work. Upon completion he not only explained in depth what he installed but again explained the process of the system. Also telling us that if we ever have questions to contact Ace. He spoke in clear layman terms and instructed us as to what our suggested roll going forward was in order to guarantee we are safe and get the most out of our system. I know this review is long but coming from someone who never heard of this concern just 3 months ago having the folks at Ace Radon start to finish gave me the complete confidence we would be safe. And their quote remained their quote with no surprises.
Linda B.
Linda B.
14:16 13 Oct 20
Work was well done and is to check the operation each day.
Jim W.
Jim W.
19:04 02 Sep 20
Really appreciated the quick and professional service from the office staff (Leigh). It was very clear she was was answering questions from knowledge and not from a script. The technician (Doug) who installed the system was also very knowledgable and tidy. An excellent experience.
Jennifer N.
Jennifer N.
16:56 28 Aug 20
The previous homeowner used Ace Radon for a radon mitigation system that needed to be checked after I moved in. Upon inspection, it was discovered that the sump in which the radon pipe was installed had water in it to such a level that a new sump pump had to be installed. So as to have the radon system and the sump pump work in conjunction with one another, I hired Ace Radon to install the sump pump as well. The technician for the job was Nick Medina. From the very start Nick was polite, professional and patient with the many questions I asked him about the job and what it would entail. Nick explained the process to me, made sure to notify me every step of the way and left his work area cleaner than he found it...the sign of a true professional! Nick installed the pump and piping in such a way as to make it blend in perfectly with my outside iron fence. The inside construction was clean and Nick even improved upon the initial installation of the radon system by making the access panel and piping easier to disconnect in the future. Overall one of the best service technicians that I have ever encountered. I was thoroughly impressed and will be requesting Nick by name should I need to use Ace Radon again in the future.
Chris B.
Chris B.
21:33 27 Aug 20
Everyone was great to work with at ACE Radon, from Jennifer in the office to the installers. They took the extra step to do an in home evaluation before the proposal, so we knew what to expect. Results super. radon level went from 14 to less than 1!
Michael & Shirley C.
Michael & Shirley C.
19:13 19 Aug 20
I'm very glad I chose this company over the others. They made the process simple, they did an excellent job and they were fair on pricing. The installation went very smoothly and the results inside and outside are very satisfactory. Their warranty is excellent and they really explained things thoroughly throughout the entire process.These guys came highly recommended and have great reviews online everywhere for a good reason. I too will highly recommend these guys in the future as well. I also appreciate that this is a business that knows it's customers and has been around for a long time so I can take value in the warranty provided, unlike with many of the corporate-ran alternatives where many people report issues with any warranty-related issues.
Caleb S.
Caleb S.
16:35 16 Aug 20
Jennifer set up the appts, and Nick came out to do the work on our basement. I asked Nick to describe what he was going to do, and why. He took the time to explain the process. When I got home in the evening, the job was done. This was a very neat, clean install, with a vapor barrier in the crawl space and a clean patched hole for the pipe below our floor.. The foundation was also sealed all around the basement floor. Outside, the installation was very clean along with routing power to the pump. The work was professionally done and everything that had been disturbed during the install was returned . We're very pleased.
Cliff G
Cliff G
20:55 10 Aug 20
From the estimator to the installer the could not have been more courteous, professional and helpful. I've already give their info to several people. I could not recommend them more highly.
Melissa C.
Melissa C.
19:43 10 Aug 20
I have always had a good experience with ACE and my clients have often chosen them, but they really went above and beyond this week in installing a mitigation system for a real estate transaction in a very short timeline. Danielle in the office is amazing---professional, helpful, and pleasant. The installer, Nick, was great and took a lot of time to discuss the process and placement of the system, making sure it was to our satisfaction. I highly recommend ACE and will be referring them to all my clients.
Kyla Hammond Real E.
Kyla Hammond Real E.
12:48 29 Jul 20
Ace Radon installed a radon mitigation system for me in mid-Junel and I could not be more pleased. I received bids from several different companies but Ace Radon's proposal was the best written and most detailed. The installation was done by Mike and he did a fantastic job and he was very detail oriented. Mike was courteous and did a very professional install in what I thought was a remarkably short period of time. You will not go wrong by going with Ace Radon.
Marvin G.
Marvin G.
17:03 28 Jul 20
The best customer focus I have experienced from a service provider along with quality service and product! When I bought my home 2 years ago my seller contracted with ACE Radon to install a radon mitigation system. I recently contacted Ace Radon via an email address found on their website as I needed to do follow-up radon testing and better understand my installed mitigation system. The very next day I received a phone call from the ACE Radon Customer Advocate - Leigh Ann and from then on every question and request I asked of Leigh Ann was promptly, efficiently and very professionally handled. ACE Radon has a great reputation for their radon expertise so it was great to see they also offer a superb customer experience!
Lisa K
Lisa K
21:54 15 May 20
Was delighted to finally get my Ace Radon Mitigation installed after putting it off for several years! Also had delayed this due to the COVID-19 but went ahead and rescheduled for April 29,2020! The technician arrived on time at 8am and I knew I was in good hands! He was attired in PPE (protective attire) and adhered to “social distancing”! His name was Aaron and got his equipment (tools) and parts and immediately went to work! Several hours later, he completed the job and explained everything so that is was clear and very understandable to me! Thank you Aaron for being polite and friendly and most of all professional!
Chris O.
Chris O.
21:05 10 May 20
We had ACE install a radon mitigation system a few months ago, and the experience was shockingly good. In addition to very competitive prices, the installation tech was great. He was incredibly polite, clean and knowledgeable. One of the real bright spots of our home renovation.
Matt L.
Matt L.
15:08 06 May 20
These folks are wonderful, I have a super funky A frame and they have managed to make a mitigation system work on the sloped roof. Every time I have had an issue, they are prompt in sending a repair person out and they always get things going with no problem. Highly recommended!
Amy S.
Amy S.
20:11 24 Apr 20
I had an existing, under-performing radon system. Ace installed a larger pump and an additional collection pipe. Liked the staff and the service. I referred our neighbor to them.
James M.
James M.
01:40 23 Apr 20
Ace Radon was recommended to me for radon mitigation by our realtor. We dealt with Stacey Wacholz. The final cost was $700 more than the original estimate but that is not my main complaint. During the entire process, I had a difficult time reaching Stacey. Our final pCi/L was 4.0, not acceptable. When I inquired about this, my calls and texts were not returned. Not a very satisfying experience.
Denise C.
Denise C.
18:06 19 Apr 20
Hello, I just want everyone out there to know that if you want a superior job, excellent rate, excellent customer service, with excellent respect; then call ACE Radon. From the moment I called and spoke to Danielle Hudnall, I was pleased. Danielle was very responsive, cordial, professional, and knowledgeable, then Brian came out to do the testing and he was great, on time, and respectful. As for Nick, the technician, I was very pleased with the excellent work he performed, his knowledge and the amount of respect he had for me and my home. As you can see, there is a common theme here with every associate that I dealt with at ACE Radon. There isn’t any other company that I will go to besides ACE Radon. Take my word for it and call them now to find out.
Jason H.
Jason H.
22:24 17 Apr 20
Ace Radon has been a fantastic company to work with. Starting out I worked with Jennifer who was able to answer all my questions and provide flexible scheduling to get someone out to give me a quote. Nick came out and was friendly and answered all of my questions. He was extremely knowledgeable and walked me through the whole process. Once I called and got put on the schedule they sent Nick out quickly to perform the work. He was professional and quickly got me up and running. He cleaned up after he was done and walked me through the whole system. They provide a great warranty and the system is super quiet!There was an incident but Jennifer was quick to help out and correct the issue.I would highly recommend working with Jennifer and Nick If you are thinking about getting a radon system put in.
Allen S.
Allen S.
23:40 26 Mar 20
We have now used ACE Radon twice for two different homes and I recommend them without hesitation! In this home we recently purchased we had a pretty large radon mitigation project in our unfinished basement. Ben was here for over 9 hours working so hard to get it all taken care of for us. I was home all day and observed him constantly working, never on his phone or taking breaks. The owner was out at our house through out the day offering us great knowledge. Both of them were so nice and worked so hard! I cannot tell you how much I appreciated them and there amazing customer service. In the office I spoke with Danielle several times and again received amazing customer service that even came with a lot of laughs. This is a top notch company. If you are thinking of using them, look no further, pick up the phone and get them scheduled. You will not be disappointed.
Meghan G.
Meghan G.
20:48 06 Mar 20
Ace Radon - if you ever need to have Radon Mitigation done at your home - call Ace Radon - make sure you talk to Danielle - she is good at what she does and VERY helpful getting you setup - if every Customer Service are like Danielle I would do business with them. Also make sure you ask for Mike as the installer - he was very professional, knowledgeable and very thorough about his work. ** I am very pleased!!!! Thank you - Sililo
Sililo Woo C.
Sililo Woo C.
20:13 05 Mar 20
They worked hard to get system installed. Original system doesn't work but they're working to make a solution to this. They're a little slow on fixing it so I have to call them often to remind them. Hoping the solution they use will work
Chloe T.
Chloe T.
18:04 09 Feb 20
Everyone at Ace Radon is professional and gets the job done.There is no other company that I prefer to use to install Radon systems.
Jenelle B.
Jenelle B.
23:09 04 Feb 20
When I discovered we had high radon levels in the house, I talked with five radon mitigation companies, and Ace was the only one that responded to my questions and concerns. Jennifer was our rep, and she worked with us to get the system installed very quickly due to our concerns about how the radon levels might affect a pregnant family member. Nick, the technician, showed us everything he was doing and made suggestions to get the best possible results. And Jeff, the owner, came by to check things out and talk to us about any concerns. We were super impressed by how conscientious all three of them were. Also, the work was done at the time promised, and the techs cleaned up so well afterwards we couldn't even tell they had been here! We highly recommend Ace.
Sherry W.
Sherry W.
14:07 15 Dec 19
The Ace Radon Team has performed multiple projects for my company and has always provided top-notch service at a reasonable price. No better bang for your buck when it comes to Radon Mitigation in Colorado!
Mike R.
Mike R.
18:27 10 Dec 19
We just had Ace Radon install our radon mitigation system and we recommend them without any hesitation. Jennifer was our representative and she walked us through the process, provided a reasonable quote, and was always available to answer any questions we had. The work was completed as scheduled, and their installation technicians worked carefully and efficiently. They explained everything and did an excellent job! The system looks great and the fan is really quiet. We are so glad that we had this done through Ace Radon.
Laura K.
Laura K.
15:58 10 Dec 19
I had a good experience for the install, now 1 year later my system is in a failure status and i'm calling weekly for 3 weeks to get ZERO response from anyone. So, i guess it's all about the install but when the system fails you are on your own...can someone please call me back?
Amy K.
Amy K.
14:59 07 Dec 19
I had a great experience with Ace Radon! Daniell H. was great on the office side of things, a real pleasure to work with. The 2 gentleman that came out were considerate and brought drop blankets to help keep everything clean. They kept me in the know with what they were doing and answered any questions I had. They were very timely and professional and provided a very clean product. 100% would recommend using this company again.
Cory M.
Cory M.
14:23 01 Nov 19
Jennifer Rowley was awesome to deal with! She did an amazing job and had such a great attitude! She did everything she could to get me on the schedule ASAP. I appreciate her professionalism.
Marla S.
Marla S.
02:16 14 Oct 19
Ace Radon was professional and prompt. We could not go through the utility room which was an unwelcome surprise. This was no fault of Ace Radon and they were able to run the pipes through an interior closet. I contacted several radon mitigation companies and Ace was by far the easiest to work with.
Aimee S.
Aimee S.
14:27 02 Oct 19
Great service from Jennifer and Nick at Ace Radon. In my case I had to postpone the mitigation several times and there was no push back at all. When I finally scheduled the installation everything was done very well, on time and clearly explained. Thanks!
Mike W
Mike W
19:17 13 Aug 19
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